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As a social housing provider and charity we provide good quality homes in stable neighbourhoods whilst providing high quality housing management and estate services.

The Housing Management Team will:

  • Provide housing management services to our customers to assist them to maintain their tenancies successfully
  • Make referrals and sign post to relevant services in order to assist our customers to do this
  • Manage and monitor customer rent accounts and provide advice where necessary on how to minimise arrears
  • Deal with customer complaints and compliments
  • Manage and monitor Anti Social Behaviour, neighbour nuisance and any other tenancy breaches;
  • Re-let our vacant properties fairly and transparently through local letting agents and in partnership with the Local Authorities in the areas where we have housing stock
  • Carry out estate visits and property inspections to ensure that the services that we provide are delivered to a high standard
  • Provide advice and guidance on all tenancy matters  to our customers

We cover the following Areas:

Derbyshire – Derby, Derbyshire, North East Derbyshire, Erewash, Chesterfield, High Peak

South Yorkshire – Sheffield, Rotherham, Doncaster.

How to apply:

If you would like to apply for an Action property click here for an application form.

Speak to us:

If you require any assistance or advice relating to your tenancy or if you wish to apply for a property with us, please contact us on:

01709 821 251 or email us at TenancyServices@actionorg.uk

Anti-social behaviour (ASB)

If you need to report any anti-social behaviour (ASB) between the hours of 5pm and 9am you can now call the ASB report line below:

0800 075 6699